By Billy G. · Founder & Lead EditorVerified May 18 by Billy G.
LG LFXS28968S
LG LFXS28968SvsSamsung RF28R7351SR Family Hub
Verdict: The LG LFXS28968S is the more reliable cooling appliance; the Samsung Family Hub is worth considering only if the smart-hub features genuinely fit your household's workflow.
How we scored itSpec verificationOwner sentimentLive pricing (4h refresh)Editorial reviewOur methodology →
Winner: LG LFXS28968S
LG LFXS28968S: 7.9/10
Samsung RF28R7351SR Family Hub: 6.7/10
Spec-by-spec comparison
LG LFXS28968S
Samsung RF28R7351SR Family Hub
Total Capacity
28.6 cu ft
28.0 cu ft
Fresh Food Zone
19.4 cu ft
18.5 cu ft
Ice Makers
Dual
Dual
Door-in-Door
Yes
No
Smart Screen
No
21.5" touchscreen
Interior Cameras
No
3 cameras
LG LFXS28968S
What works
Better temperature consistency in Consumer Reports testing — produce stays fresh longer
Door-in-door design reduces cold-air loss for frequently accessed items
Lower current service rate than Samsung French door refrigerators per Yale Appliance data
What doesn't
LG compressor recalls on 2019–2021 models created brand trust issues, though current models fare better
ThinQ app is useful but some features require creating and maintaining an LG account
LFXS28968S is a 2018-era model still in circulation — newer LG models have updated layouts
Samsung RF28R7351SR Family Hub
What works
21.5-inch Family Hub touchscreen with family calendar, interior cameras, and SmartThings hub
Three interior cameras let you see inside the fridge from your phone while grocery shopping
Samsung ecosystem integration is genuinely useful for Galaxy/SmartThings households
What doesn't
Ice maker failure rate among the highest in French door category per Yale Appliance service data
$800 Family Hub premium has poor ROI unless you're deep in the Samsung ecosystem
Slightly higher temperature variance in door bins compared to LG per Consumer Reports
Bottom line
Our pick: LG LFXS28968S. It edges out the alternative on better temperature consistency in consumer reports testing — produce stays fresh longer. That said, Samsung RF28R7351SR Family Hub still wins on 21.5-inch family hub touchscreen with family calendar, interior cameras, and smartthings hub — consider it if that single trade matters most for your use.